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FAQ

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Event Frequently Asked Questions

Event

How do I schedule a tour?


To schedule a tour, please visit our website at stockhousechicago.com. On the top right hand corner you will find a tab that says Tour where you may proceed to select the time and date that works best for you.




How can we reserve a date?


We offer a complimentary hold after touring the space for (7) days. If another client wishes to book your date during this time, we will give you (24) hours to make a decision to book or choose another date. To reserve a date you will need to request a proposal from a sales representative. Once you have reviewed the proposal you may sign and pay a 25% deposit to secure your date.




How long is our rental window?


It is a 12-hour rental, defined as 4 hours of setup, 6 hours of event time, and 2 hours of breakdown. The rental window is typically 2pm-2am. When can we start setting up? Approved vendors and deliveries can arrive for “set up” beginning 4 hours prior to guest arrival. Breakdown must be complete within 2 hours following the event's end.




When can we drop off/pick up our stuff or have rentals delivered?


Load in and out must occur on the same day of the event as we often book several events each week; we simply cannot store personal or sentimental items overnight.




Do I have to use a caterer from your Preferred Vendor List?


Due to strict City Guidelines and Insurance Liabilities, catering must be provided by an approved caterer. We currently allow outside caterers on a case-by-case basis. They must sign a catering agreement prior to you booking them. An outside catering fee may apply if they do not meet the requirements. A licensed and insured Caterer must handle all setup, furniture movement, breakdown, and clean-up. If you are using drop-off service from a drop-off caterer, food truck, or restaurant- Libations must supervise the event logistics, provide staff, setup/breakdown support, and rentals.




Can I have a DJ or a Band?


Yes, you are welcome to book your favorite DJ or band for your special day. Be sure to check out our brochure for some great recommendations.




Can I have catered food dropped off and then serve it myself?


While we do allow drop-off catering, Libations must supervise the event logistics, provide staff, setup/breakdown support, and rentals.




What are your BYOB Restrictions?


We do not allow BYOB packages. This is the absolute worst idea for any event. One of the things your guests really look forward to at the event is getting a drink. BYOB presents many logistical challenges and never works out to be more economical than Libations beverage packages. With multiple bars on multiple levels, you need to chill nearly all of your beer and wine which prevents the return of this product to the liquor store you ordered from. If you have a favorite beer or maybe your dad has a favorite scotch feel free to provide a couple of cases or bottles to Libations and they will gladly serve them as a part of their packages. This is much easier than trying to figure out an entire BYOB liquor order.




Can we set up custom decorations?


Nothing may be tacked or nailed to the walls, no confetti, glitter, birdseed, or open flame. Votives, floating candles, and pillar candles enclosed in glass are acceptable. If you place any ceremony decor we require ushers and that you rope or ribbon tie off the aisle to prevent any breakage of glass or damage to the ceremony space.




Are there any restrictions on the type of event?


We are happy to host all types of events including weddings, corporate and social gatherings. We do not currently host concerts or for-profit ticketed events. If you wish to host this type of event please contact our sales team so we may go through possible options for your event.




Do you have an event planner on staff?


We are excited to partner with BURST events, formerly Lillian Rose Events to offer a Day-of Event coordinator in all of our packages signed after October 1st, 2021. BURST is one of the top event planning companies in the greater Chicagoland area offering a wide range of services to our clients. They have several 5-star reviews and most of their business comes from client referrals.




Do we need insurance?


We do require that you have at least a 1-Million dollar general liability policy covering the day of the event for the space. We are happy to send the exact requirements. Check out www.wedsure.com or www.wedsafe.com for easy to bind coverage. Additionally, many homeowner policies will offer free or low-cost event coverage.




How do I request a brochure?


Simply complete the online contact form and a brochure will be emailed to you within minutes of your inquiry.




Do I need security at your venue, will this be an additional fee?


No security is required. We do however offer a complimentary door person with your event rental. If you wish to add additional security personnel we can add them starting at $275 per guard.




Your rates are posted on the website but what additional fees might we incur?


Our payment portal charges a 3% fee to process electronic payments. You may pay by check, cashier’s check, money order, or Zelle to avoid these fees. We also offer all-inclusive packages that offer bundlings of several vendors’ services. You may request a brochure of these services from a sales representative with packages starting around $150pp including venue, catering, beverages, coordination, rentals, setup, and breakdown of your event.




We are looking for local hotels, have any recommendations?


The Stockhouse is conveniently located within a five-minute drive from several hotels. You may find a list of our favorites in our brochure.





Venue

What is the parking situation around Stockhouse?


We do have two lots attached to the building that may hold up to 30 cars collectively. In addition, there is free street parking near the venue on weeknights and weekends. Valet services may be arranged for a fee. We may also rent a 50 car lot a block from the venue for a fee.




What is the square footage of your space?


he Stockhouse is 8,500 square feet of total event space made up of 6,000 square feet of indoor penthouse space combined with roughly 2,500 square feet of a rooftop terrace.




What is your capacity?


The Stockhouse has a maximum capacity of 200 guests for a seated dinner. We have some floor plans that may fit a few more guests but 200 is the most comfortable seated configuration. Keep in mind you will not have 100% of your guest list in attendance. The average drop-off rate we see in our venues is 20-25% of the invited guest list.




Do you have a parking lot?


There are two small parking lots attached to the building with a total capacity of 30 cars. In addition, we can rent a 50 car lot a block away from the venue for a fee.




Are tables and chairs included in your rental price?


Yes, our amenities include the use of up to 200 premium King Louis chairs for indoor use and 200 French Bistro chairs for indoor or outdoor use, 25 rounds or farm wood tables, 10 adjustable height highboys or cabarets, 10 6ft folding banquet tables, and an assortment of lounge furnishings.




Is there Wifi available in the space?


We do offer standard wifi for your DJ, photobooth, other vendors, event streaming, and a small group of your attendees. If you need additional wifi services we may provide an upgraded package for large events where every guest needs access.




Is your space handicap accessible?


Yes. Our space is ADA compliant and elevator accessible.




Do you have a coat room?


We do offer coat check supplies as one of our amenities. If you need attendants you may book them from Libations or your caterer.




Do you have a private suite or greenroom?


Yes. We offer a private lounge that may be used for a private moment after your ceremony or as a green room for any talent booked for your event. This lounge may also be opened up to your guests to offer additional bars and increase your guest count.




Do you have a kitchen?


There is a prep catering kitchen available, complete for full-service off-premise caterers. We have ice, a reach-in cooler, sinks, and ample power for any rented off-premise catering equipment.




Our party is mid-summer. Do you have air conditioning?


Yes, we do have central air conditioning and fans may be provided for extra circulation upon request. In addition to three different climate control zones, our building was originally a cold storage building built in the 1800s offering several feet of insulation to the exterior walls keeping the temperature easily regulated in the space.




Do you offer additional amenities?


Aside from the tables and chairs, our space comes complete with a day-of coordination team, full online planning portal making your event planning a breeze, a virtual photo booth, (20) uplights that really transform the space, room dividers, lounge furnishings, a green room, wooden mobile bars, a cooler to store your cake or sweets, and a door person.




Do you have a sound system we can use?


A sound system is not part of our amenities but we may procure it for your event for an additional fee of $200. We typically recommend speaking with your band or DJ as they have higher-quality sound systems available.




How many events per day do you hold?


We hold one event per day.





Venue Frequently Asked Questions

Event

How do I schedule a tour?


To schedule a tour, please visit our website at stockhousechicago.com. On the top right hand corner you will find a tab that says Tour where you may proceed to select the time and date that works best for you.




How can we reserve a date?


We offer a complimentary hold after touring the space for (7) days. If another client wishes to book your date during this time, we will give you (24) hours to make a decision to book or choose another date. To reserve a date you will need to request a proposal from a sales representative. Once you have reviewed the proposal you may sign and pay a 25% deposit to secure your date.




How long is our rental window?


It is a 12-hour rental, defined as 4 hours of setup, 6 hours of event time, and 2 hours of breakdown. The rental window is typically 2pm-2am. When can we start setting up? Approved vendors and deliveries can arrive for “set up” beginning 4 hours prior to guest arrival. Breakdown must be complete within 2 hours following the event's end.




When can we drop off/pick up our stuff or have rentals delivered?


Load in and out must occur on the same day of the event as we often book several events each week; we simply cannot store personal or sentimental items overnight.




Do I have to use a caterer from your Preferred Vendor List?


Due to strict City Guidelines and Insurance Liabilities, catering must be provided by an approved caterer. We currently allow outside caterers on a case-by-case basis. They must sign a catering agreement prior to you booking them. An outside catering fee may apply if they do not meet the requirements. A licensed and insured Caterer must handle all setup, furniture movement, breakdown, and clean-up. If you are using drop-off service from a drop-off caterer, food truck, or restaurant- Libations must supervise the event logistics, provide staff, setup/breakdown support, and rentals.




Can I have a DJ or a Band?


Yes, you are welcome to book your favorite DJ or band for your special day. Be sure to check out our brochure for some great recommendations.




Can I have catered food dropped off and then serve it myself?


While we do allow drop-off catering, Libations must supervise the event logistics, provide staff, setup/breakdown support, and rentals.




What are your BYOB Restrictions?


We do not allow BYOB packages. This is the absolute worst idea for any event. One of the things your guests really look forward to at the event is getting a drink. BYOB presents many logistical challenges and never works out to be more economical than Libations beverage packages. With multiple bars on multiple levels, you need to chill nearly all of your beer and wine which prevents the return of this product to the liquor store you ordered from. If you have a favorite beer or maybe your dad has a favorite scotch feel free to provide a couple of cases or bottles to Libations and they will gladly serve them as a part of their packages. This is much easier than trying to figure out an entire BYOB liquor order.




Can we set up custom decorations?


Nothing may be tacked or nailed to the walls, no confetti, glitter, birdseed, or open flame. Votives, floating candles, and pillar candles enclosed in glass are acceptable. If you place any ceremony decor we require ushers and that you rope or ribbon tie off the aisle to prevent any breakage of glass or damage to the ceremony space.




Are there any restrictions on the type of event?


We are happy to host all types of events including weddings, corporate and social gatherings. We do not currently host concerts or for-profit ticketed events. If you wish to host this type of event please contact our sales team so we may go through possible options for your event.




Do you have an event planner on staff?


We are excited to partner with BURST events, formerly Lillian Rose Events to offer a Day-of Event coordinator in all of our packages signed after October 1st, 2021. BURST is one of the top event planning companies in the greater Chicagoland area offering a wide range of services to our clients. They have several 5-star reviews and most of their business comes from client referrals.




Do we need insurance?


We do require that you have at least a 1-Million dollar general liability policy covering the day of the event for the space. We are happy to send the exact requirements. Check out www.wedsure.com or www.wedsafe.com for easy to bind coverage. Additionally, many homeowner policies will offer free or low-cost event coverage.




How do I request a brochure?


Simply complete the online contact form and a brochure will be emailed to you within minutes of your inquiry.




Do I need security at your venue, will this be an additional fee?


No security is required. We do however offer a complimentary door person with your event rental. If you wish to add additional security personnel we can add them starting at $275 per guard.




Your rates are posted on the website but what additional fees might we incur?


Our payment portal charges a 3% fee to process electronic payments. You may pay by check, cashier’s check, money order, or Zelle to avoid these fees. We also offer all-inclusive packages that offer bundlings of several vendors’ services. You may request a brochure of these services from a sales representative with packages starting around $150pp including venue, catering, beverages, coordination, rentals, setup, and breakdown of your event.




We are looking for local hotels, have any recommendations?


The Stockhouse is conveniently located within a five-minute drive from several hotels. You may find a list of our favorites in our brochure.





Venue

What is the parking situation around Stockhouse?


We do have two lots attached to the building that may hold up to 30 cars collectively. In addition, there is free street parking near the venue on weeknights and weekends. Valet services may be arranged for a fee. We may also rent a 50 car lot a block from the venue for a fee.




What is the square footage of your space?


The Stockhouse has 8,500 square feet of total event space made up of 6,000 square feet of indoor penthouse space combined with roughly 2,500 square feet of a rooftop terrace.




What is your capacity?


The Stockhouse has a maximum capacity of 200 guests for a seated dinner. We have some floor plans that may fit a few more guests but 200 is the most comfortable seated configuration. Keep in mind you will not have 100% of your guest list in attendance. The average drop-off rate we see in our venues is 20-25% of the invited guest list.




Do you have a parking lot?


There are two small parking lots attached to the building with a total capacity of 30 cars. In addition, we can rent a 50 car lot a block away from the venue for a fee.




Are tables and chairs included in your rental price?


Yes, our amenities include the use of up to 200 premium King Louis chairs for indoor use and 200 French Bistro chairs for indoor or outdoor use, 25 rounds or farm wood tables, 10 adjustable height highboys or cabarets, 10 6ft folding banquet tables, and an assortment of lounge furnishings.




Is there Wifi available in the space?


We do offer standard wifi for your DJ, photobooth, other vendors, event streaming, and a small group of your attendees. If you need additional wifi services we may provide an upgraded package for large events where every guest needs access.




Is your space handicap accessible?


Yes. Our space is ADA compliant and elevator accessible.




Do you have a coat room?


We do offer coat check supplies as one of our amenities. If you need attendants you may book them from Libations or your caterer.




Do you have a private suite or greenroom?


Yes. We offer a private lounge that may be used for a private moment after your ceremony or as a green room for any talent booked for your event. This lounge may also be opened up to your guests to offer additional bars and increase your guest count.




Do you have a kitchen?


There is a prep catering kitchen available, complete for full-service off-premise caterers. We have ice, a reach-in cooler, sinks, and ample power for any rented off-premise catering equipment.




Our party is mid-summer. Do you have air conditioning?


Yes, we do have central air conditioning and fans may be provided for extra circulation upon request. In addition to three different climate control zones, our building was originally a cold storage building built in the 1800s offering several feet of insulation to the exterior walls keeping the temperature easily regulated in the space.




Do you offer additional amenities?


Aside from the tables and chairs, our space comes complete with a day-of coordination team, full online planning portal making your event planning a breeze, a virtual photo booth, (20) uplights that really transform the space, room dividers, lounge furnishings, a green room, wooden mobile bars, a cooler to store your cake or sweets, and a door person.




Do you have a sound system we can use?


A sound system is not part of our amenities but we may procure it for your event for an additional fee of $200. We typically recommend speaking with your band or DJ as they have higher-quality sound systems available.




How many events per day do you hold?


We hold one event per day.